Refund & Cancellation Policy

You may cancel a paid subscription at any time. There is no cancellation fee and no minimum commitment beyond the period you have already paid for.

• Your subscription does not renew. Cancellation stops the next automatic charge.
• Your access continues through the end of the period you have already paid for. If you cancel a monthly plan mid-cycle, you keep access until the end of that monthly billing period; if you cancel an annual plan, you keep access until the end of the annual term. We do not cut off access the moment you cancel.
• At the end of the paid period, the subscription ends and paid features turn off. You may keep using any free-tier features that remain available to your account.

• Self-serve (recommended). From your Rinvii account, open billing settings, which opens the Stripe-hosted billing portal. Select your subscription and choose Cancel. Cancellation takes effect at the end of the current paid period, and you will receive confirmation.
• Contact us. Email hello@rinvii.ai from the email on your account and ask to cancel. We will process the cancellation to take effect at the end of your current paid period and confirm by email. If you cancel this way, please write far enough before your renewal date for us to act before the next automatic charge.

No prorated refunds, except where required by law.

• Rinvii does not provide prorated or partial refunds for the unused portion of a billing period when you cancel. Instead, you keep access through the end of the period you already paid for.
• Subscription charges, including the up-front charge on an annual plan, are generally non-refundable once the billing period has begun.
• This policy is subject to any rights you have under applicable law. Some jurisdictions and some payment-method rules require refunds, cooling-off periods, or other remedies in certain circumstances; where such a law applies to you, we honor it, and this policy does not waive rights that cannot be waived.
• Discretionary refunds. Rinvii may, at its discretion and without obligation, issue a refund or credit — for example for a duplicate charge, a clear billing error, or a documented service failure. Doing so once does not create an entitlement to a refund in any other case.
• Billing errors. If you believe you were charged in error or charged twice, contact us promptly at the email above and we will investigate and correct genuine errors.

Rinvii may update this policy from time to time and will update the "Last updated" date above. Material changes will be communicated as required by law before they take effect. The version in effect when a charge is made governs that charge.

This policy is between you and Rinvii Network LLC, a Delaware limited liability company, 200 N Vineyard Blvd, Ste A325 #5053, Honolulu, HI 96817. Billing questions: hello@rinvii.ai.